Ratings & Reviews

Overall Rating

5
(69 reviews)
98.6% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Theresa C. - |Recommended: YesValerie Was Amazing She Mad... — Valerie was amazing she made the move in progress easy from the day we did application to showing us the difference between apartments thru the move in day she made us smooth and easy thank you
response from property -Theresa, we appreciate your review. It is lovely to hear that Valeria took great care of you throughout your move-in experience. We will share your positive feedback with her and the rest of our team.
Review From Modern Messagesubmitted by Undrea G. - |Recommended: YesGood People At First Then I... — Good people at first then it went down maintenance is bad they don’t come and fix anything it takes them a long time to come and look at something
response from property -Undrea, we are happy to hear that you appreciated your residency at move-in! However, we are sorry to hear that your situation has changed, and we hope to make your home life more comfortable moving forward. When you have a moment, please do not hesitate to contact us at renewheights@trinity-pm.com. We hope to hear from you soon!
Review From Modern Messagesubmitted by Ashley R. - |Recommended: YesI Love The Decorations Outs... — i love the decorations outsideeee and how the dark blinds on the windows keep the heat from coming in on hot days , love the color of the apartment and how spacious it is
response from property -Ashley, thank you for sharing your affection for our community. It is wonderful to hear that your apartment home has provided you with a peaceful environment in a colorful setting, and we hope you will be happy here for a long time.
Review From Modern Messagesubmitted by Robert W. - |Recommended: YesI Have Been Going Through A... — i HAVE BEEN GOING THROUGH A TOUGH TIME WITH MY WIFE'S TERMINAL ILLNESS. THE STAFF HAVE BEEN GREAT, PATIENT AND UNDERSTANDING. THIS IS WHY I CONTINUE TO STAY HERE.
response from property -Robert, we appreciate your time. It is fantastic to hear that you have felt supported by our team throughout your difficult time. Please let us know if there is anything more we may do to support you.
Review From Modern Messagesubmitted by Timothy R. - |Recommended: YesMy Wife Fell In Love With T... — My wife fell in love with this community right away. They were great with how fast we looked at the apartment and got moved in. The inside looks allot nicer then others we've seen around town. Our family is very happy here.
response from property -Timothy, thank you for sharing your affection for our community. We are thrilled to hear that you and your family are happy here, and we look forward to having you as residents for many years to come.
Review From Modern Messagesubmitted by Chelsey Z. - |Recommended: YesOur New Home Is Very Spacio... — Our new home is very spacious, we love that the interior is in nice condition compared to other apartments we've seen in Midland. Over all very happy we chose this apartment community to call our new home.
response from property -Chelsey, thank you so much for the 5-star review of your spacious, well-appointed home! It is always an honor and a privilege to provide our residents with an exceptional living experience. Please do not hesitate to contact our office if there is anything else we may assist you with.
Review From Modern Messagesubmitted by Dylan F. - |Recommended: YesThe Staff Is Responsive And... — The staff is responsive and friendly and always gives notice to any uncommon issues that may come about ahead of time so you’re not surprised.
response from property -Dylan, thank you for taking the time to share your excellent remarks. We are so pleased to know how satisfied you are with our team's helpful and attentive service. We appreciate your support!
Review From Modern Messagesubmitted by Amilee T. - |Recommended: YesSo Far Everyone Has Been Su... — So far everyone has been super nice and we are loving our new apartment Our neighbors are super nice and everything else is pretty accessible.
response from property -Amilee, it is great to hear you are enjoying your new apartment home! Thank you for sharing your experience with us, and please let us know if there is anything we may do for you as you get settled.
Review From Modern Messagesubmitted by Korbin E. - |Recommended: YesI’ve Been Living Here For A... — I’ve been living here for about a week now and so far everything has been great. My neighbors are super nice and the service is great. I would rate this a 10 10 to my friends.
response from property -Korbin, we are glad you are enjoying your new home. Our team is eager to assist with anything you may need, so please do not hesitate to reach out if we may be of service. Welcome to our community!
Review From Modern Messagesubmitted by Paul N. - |Recommended: YesPleasure, Safe, Enough Clea... — Pleasure, safe, enough clean environments , good and cheaper laundry, friendly, rental rate not too high, good enough the staffs and very helpful, good neighbors,
response from property -Paul, how nice to know your living experience is worthy of five stars! We hope you will continue to enjoy our competitive pricing, welcoming community atmosphere, and the attentive service of our team. Thank you for making us your home.
Review From Modern Messagesubmitted by Crystal C. - |Recommended: YesNice And Quiet Even Though ... — Nice and quiet even though I have two children who are anything but that . Everyone is nice and respective , great clean environment and friendly neighborhood
response from property -Crystal, thank you for your review and a 5-star rating. It is excellent to know that you are enjoying serenity in our community. We hope you and your children continue enjoying your home here.
Review From Modern Messagesubmitted by Criselda C. - |Recommended: YesI've Been Overall. Just Wis... — I've been overall. Just wish rent wasnt so high and maybe a program to help low-income people. but my daughter enjoys the privacy and quietness .
response from property -Criselda, thank you for your favorable review. We are glad to know that you and your daughter enjoy our peaceful atmosphere and everything else our community has to offer. If you ever have any concerns or questions about pricing that we may assist you with, please don't hesitate to reach out to us at renewheights@trinity-pm.com. We are so glad to have you here with us.
Review From Modern Messagesubmitted by Paul N. - |Recommended: YesGood To Live In This Apartm... — Good to live in this apartment, a nice place for my family, clean at everywhere, get notifications what would repairs on time, nice circumstances
response from property -Paul, we love hearing that our family-friendly community and dedication to upkeep and attentive service have made a good impression. Thank you!
Review From Modern Messagesubmitted by Cecilia A. - |Recommended: YesI'm Enjoying My Apartment V... — I'm enjoying my apartment very much, I love the space I have through out the apartment. I have a king bed and I still have alot of room and and space for my 65 inch tv. It's piece and quite in the Naborhood.
response from property -Cecilia, it is fantastic to hear that you are happy in your spacious apartment home. We hope you continue to love it here and take advantage of our community's great neighborhood. Thank you!
Review From Modern Messagesubmitted by Natalie M. - |Recommended: YesFor 2Months I Have Had My R... — For 2months I have had my Renew Heights apartment and I love it I enjoy how well the community keeps to them self but greats you when passing by to the mailbox or going to wash in the laundry room which is very clean and accommodating. Also thanks to the apartment managers because they are willing to work with you when running behind on rent as long as you keep your word when you will be able to pay of course. All in all the community is quiet and respectful. Enjoying my Renew Heights apartment
response from property -Natalie, we are delighted to hear how much you enjoy our friendly community and accommodating team! Please let us know if you need anything.